New Domains Welcome

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Overview: 

Based on our past success, we believe that our reporting systems will work well in almost any fast-paced, activity-intense environment. 

• we understand that frontline personnel want less nonsense, not more
• we understand that for a frontline manager, if a program doesn't help, it hurts
• we understand that users define their areas of interest, not us
• we understand that "until-level" means "local" and not "enterprise-wide"

Our approach:

We realize that our approach may not be a good fit for every organization and/or every management person. We focus on:

• "system improvements" and behavior modifications... not nametag monitoring
• allowing frontline people a direct link to management... absent any filtering
• a process that resonates with your unique workforce... not just one-size-fits-all
• frequent and routine feedback... so people known why they're participating

Questions we'll ask of you:

Instantiating and then sustaining program usage rates takes work. If we're not all on the same page, it's better to find out right up front.

• Can you commit to providing regular and routine feedback to end-users?
• Are you "okay" learning about issues... absent a list of individual names?
• Is your organization willing to let frontline managers deal with reported issues?
• When's the last time a frontline suggestion led to significant in-house changes?

Next steps:

If you'd like to tell us about your reporting needs and objectives, we'd welcome the chance to discuss how we might (or might not) be a fit.

Email: info@helmetfire.com

Tel: (541) 265-5070